PSTN Service Desk email support transition

Today’s exciting #MicrosoftCloudQuickFix is that beginning July 22, 2021 #Microsoft has transitioned to a new process to interact with the PSTN service desk for phone number porting and order support!

If you have been working to port numbers to #MicrosoftTeams in the past you will appreciate the ease of now being able to open tickets, view tickets, and track communication in the brand new Phone Number Service Center portal (of course hosted as a #PowerAppsPortal) that is integrated within the Teams Admin Center!

To access the new Phone Number Service Center portal open the #MicrosoftTeams Admin Center and then select “Voice” and then “Phone numbers”. At the top right click “Get phone number support”

From the Phone Number Service Center portal you can get help with porting numbers to Microsoft, or if you require help purchasing net new phone numbers from Microsoft.

Check out this Microsoft Docs page for more details on the new PTSN Service Desk!